FAQ
1.What types of products does FitX offer?
FitX provides a wide range of fitness products, including workout apparel, accessories, equipment, and nutritional supplements, all carefully selected to meet the needs of fitness enthusiasts of all levels.
2.How can I determine the right size for clothing and gear?
Each product page includes a detailed size chart to help you find the perfect fit. If you’re unsure, feel free to contact our support team for assistance.
3.Do you offer international shipping?
Yes, FitX ships internationally to most countries. Shipping rates and delivery times may vary based on location, and you can view these details at checkout.
4.What is FitX's return policy?
We accept returns on most items within 30 days of purchase, provided they are unused, in original condition, and with tags attached. To initiate a return, visit our Returns & Exchanges page or contact customer support.
5.Can I track my order?
Absolutely! Once your order ships, you’ll receive a tracking number via email so you can monitor its journey from our warehouse to your door.
6.How do I use discount codes or coupons?
During checkout, you’ll see a field to enter your discount code. Simply enter the code, and the discount will be applied to your order total.
7.What payment methods are accepted?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay for your convenience.
8.Does FitX offer gift cards?
Yes, we offer FitX gift cards in various amounts. They make the perfect gift for fitness lovers and can be redeemed online during checkout.
9.How can I contact customer service?
You can reach our customer service team by email at [] or through our Contact Us page. We aim to respond within 24 hours on business days.
10.Does FitX have a loyalty or rewards program?
Yes! Our loyalty program allows you to earn points for purchases, which can be redeemed for discounts on future orders. Sign up on our website to start earning today!
11.How often do you update your product range?
We regularly update our inventory with new products and collections. Sign up for our newsletter to be the first to know about the latest arrivals and exclusive deals.
12.What should I do if an item is out of stock?
If an item is temporarily out of stock, you can sign up for a restock notification on the product page, and we’ll alert you as soon as it’s available again.
FitX provides a wide range of fitness products, including workout apparel, accessories, equipment, and nutritional supplements, all carefully selected to meet the needs of fitness enthusiasts of all levels.
2.How can I determine the right size for clothing and gear?
Each product page includes a detailed size chart to help you find the perfect fit. If you’re unsure, feel free to contact our support team for assistance.
3.Do you offer international shipping?
Yes, FitX ships internationally to most countries. Shipping rates and delivery times may vary based on location, and you can view these details at checkout.
4.What is FitX's return policy?
We accept returns on most items within 30 days of purchase, provided they are unused, in original condition, and with tags attached. To initiate a return, visit our Returns & Exchanges page or contact customer support.
5.Can I track my order?
Absolutely! Once your order ships, you’ll receive a tracking number via email so you can monitor its journey from our warehouse to your door.
6.How do I use discount codes or coupons?
During checkout, you’ll see a field to enter your discount code. Simply enter the code, and the discount will be applied to your order total.
7.What payment methods are accepted?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay for your convenience.
8.Does FitX offer gift cards?
Yes, we offer FitX gift cards in various amounts. They make the perfect gift for fitness lovers and can be redeemed online during checkout.
9.How can I contact customer service?
You can reach our customer service team by email at [] or through our Contact Us page. We aim to respond within 24 hours on business days.
10.Does FitX have a loyalty or rewards program?
Yes! Our loyalty program allows you to earn points for purchases, which can be redeemed for discounts on future orders. Sign up on our website to start earning today!
11.How often do you update your product range?
We regularly update our inventory with new products and collections. Sign up for our newsletter to be the first to know about the latest arrivals and exclusive deals.
12.What should I do if an item is out of stock?
If an item is temporarily out of stock, you can sign up for a restock notification on the product page, and we’ll alert you as soon as it’s available again.
